Most small businesses need CRM tools that are powerful yet simple. Platforms like Pipedrive, Zoho CRM, and Streak bring automation, pipeline tracking, and lead scoring without the bloat of enterprise systems.
This post discusses how sales and service teams use these tools to organize contacts, schedule follow-ups, and automate routine tasks. It also compares UI/UX, affordability, and third-party integrations. For lean teams, the right CRM means better follow-up, fewer missed deals, and faster growth.
